Celestial Retreats Privacy Policy

Effective Date: October 26, 2025

At Celestial Retreats LLC, located at 45 Skyview Lane, Sedona, AZ 86336, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website celestialretreats.com (the "Site") or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

We collect personal information that you voluntarily provide to us when you register on the Site, book a retreat, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (credit card details, billing address)
• Travel preferences
• Dietary restrictions
• Emergency contact information

Non-Personal Information

We automatically collect certain non-personal information when you visit the Site. This information may include:

• Browser type
• Operating system
• Referring website address
• IP address
• Pages you view on our Site
• The dates and times that you visit our Site

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our Site. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

• Personalize your experience
• Analyze trends
• Administer the Site
• Track your movements around the Site
• Gather demographic information

You can control cookies through your browser settings and other tools. However, if you disable cookies, some features of our Site may not function properly.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process and fulfill your retreat bookings
• To send you booking confirmations and updates
• To personalize your experience on our Site
• To send you newsletters, marketing communications, and other information that may be of interest to you
• To respond to your inquiries and requests
• To improve our Site and services
• To conduct research and analysis
• To prevent fraud and abuse
• To comply with legal obligations

We may also use your information to create aggregated and anonymized data sets, which we may use for any purpose.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers.
• Business Partners: We may share your information with our business partners, such as hotels, tour operators, and transportation providers, to facilitate your retreat bookings.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Protection of Rights: We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
• With Your Consent: We may share your information with third parties with your consent.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information
• Implementing firewalls and intrusion detection systems
• Restricting access to personal information to authorized personnel
• Regularly monitoring our systems for security vulnerabilities
• Conducting security awareness training for our employees

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period for personal data by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected] or by mail at 45 Skyview Lane, Sedona, AZ 86336, Attn: Privacy Officer, Dr. Anika Sharma.

We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this Privacy Policy on our Site and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Celestial Retreats LLC
45 Skyview Lane
Sedona, AZ 86336
Email: [email protected]
Phone: (928) 555-7827 (STAR)

Dr. Anika Sharma, Privacy Officer

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.